CPK Responds To TikToker’s Hilarious Mac & Cheese Dilemma

After a TikTok content material creator shared her hilarious California Pizza Kitchen mac and cheese ordeal, it caught the attention of many, together with the restaurant who needed to proper their improper.

The TikToker, who goes by Storage Gremlin on the app, shared that after a troublesome week, she simply needed some CPK mac and cheese so she ordered some to be delivered. However when she opened the bag, she seen solely the cheese was there, no mac. When CPK heard about this tacky mistake, they not solely needed to make it proper by her however at the moment are additionally providing a particular for all diners who need mac AND cheese.

After the content material creator shared her hilarious mac-less mac and cheese ordeal, CPK responded in an enormous method. First, they despatched her a package deal that included free mac and cheese and free pizza for a 12 months, after which they issued a response for everybody on TikTok.

“Whats up everybody, Chef Paul right here. I heard there’s been a bit of little bit of confusion on how we correctly make our mac and cheese, so I believed I would ship this video out nationwide to ensure all people knew the right steps,” he stated whereas standing in a CPK kitchen.

“The first step, prepare dinner the cheese. Step two, prepare dinner the mac. Step three, add the mac to the cheese. So good and really easy.”

The TikTok video’s caption provides extra details about the mac and cheese promo.

“Use promo code cheeseANDmac for 50% off your Mac ‘N’ Cheese order obtainable for takeout and supply,” the caption reads. 

The provide is legitimate from July 19, 2024 via July 31, 2024 for take-out or CPK supply solely (no third-party supply). The remainder of the restrictions and essential data may be discovered of their TikTok caption.

Their video rapidly went viral with greater than 8.9 million views and 10,000 feedback!

“And THAT’S the way you get better an oopsie,” one viewer wrote within the remark part. One other added, “What a comeback!!! I do know what I’m having for dinner.” One different shared, “That is such an outstanding response from an organization, like to see it.”

The mac-less mac and cheese content material creator, who goes by Storage Gremlin, or @fumptruck, shared her hilarious expertise with viewers final week.

“I am having the worst week of my life. I am injured, my boyfriend and I broke up, so I ordered mac and cheese from California Pizza Kitchen and so they simply despatched me cheese,” she stated in her viral video. “Simply cheese. No mac. There is not any noodles, there’s none.”

After seeing that her mac and cheese was solely cheese, she known as the restaurant and was informed by “two separate individuals” that the noodles wanted to be ordered individually and that she “ordered improper.”

“I used to be like, I ordered mac and cheese and so they stated sure, that is what that’s and I used to be like no, that is not mac and cheese. Mac and cheese is mac and cheese, there’s alleged to be macaroni in it,” she continued. “It is within the title!”

Not lengthy after the confusion and being informed she wanted to order the mac individually, Storage Gremlin bought a shock from CPK at her door – a field of raw macaroni with two certificates, one without cost pizza for a 12 months and the opposite without cost mac and cheese for a 12 months.

“You guys, I’ve gone viral so many occasions, and nothing has been as humorous as this,” she stated as she ran her fingers via the field of uncooked macaroni. “I am unable to imagine they did this. That is so candy and actually good advertising and marketing.”

She then learn the letter that was included in her reward field.

“Oh hey, I heard we forgot your mac and solely delivered cheese to you. OMG how may this occur?” the letter reads. “Free mac and cheese for a 12 months and free pizza for a 12 months. Once more, so sorry this occurred, and we hope this makes it proper. #greatday.”

Many viewers thought this was a hilarious mixup and shared humorous responses within the remark sections of Storage Gremlin’s movies. And others have been so completely satisfied to see how CPK mounted this problem.

“They’re actually giving half off Mac and cheese for the remainder of the month now and I’m loving their response. That is the way to preserve enterprise going,” one particular person identified. One other shared, “I have been saying ‘You’ve got unmac-ed my cheese’ for 3 days straight. That is the healthful ending all of us wanted to the saga.”

One different viewer stated, “And now I’m a buyer, and for this reason! Enjoyable corporations making issues proper in a novel method is the perfect!!!”